Customer service problems don't stall anymore.

See How It Works

Watch our AI analyze your case, find contact information, and prepare your resolution brief in real-time.

Handled AI Agent

Live Demo

Click "Start Demo" to see how Handled works

We handle your customer service cases. Start to finish.

AI finds the contacts. We make the calls.

Every case prepared before outreach

We research and organize all case details, documentation, and escalation paths before making contact on your behalf.

Contact Discovery

Finds the correct support phone numbers and emails for your specific issue

Escalation Paths

Identifies escalation paths and executive contacts when applicable

Policy Research

Surfaces relevant policies, refund rules, and regulations

Communication Guides

Generates call and email guides tailored to your issue

Resolution Brief

Consolidates all case context into one comprehensive resolution brief

Strategic Preparation

Every outreach is informed by research and strategic planning

How Our AI-Powered Process Works

Every case is analyzed, researched, and prepared before we ever contact the company. Here's exactly what happens behind the scenes.

1

You Submit Your Case

Tell us about your issue, upload relevant documents, and share any reference numbers. The more details, the better our AI can prepare.

2

AI Analyzes & Researches

Our AI immediately starts working. It analyzes your case details, researches the company, and identifies the best resolution path.

3

AI Generates Your Resolution Brief

Within minutes, AI creates a comprehensive brief with contact channels, escalation paths, policies, templates, and a step-by-step plan.

4

We Take Ownership

Our team uses the AI brief to contact the company as your authorized representative. Every call and email is informed and strategic.

5

You Verify When Needed

Only if identity verification is legally required, we coordinate a brief 1-5 minute handoff at your convenience.

What AI Generates for Every Case

Each resolution brief includes everything our team needs to handle your case effectively.

Contact Plan

Ranked list of best phone numbers, emails, and departments to contact, with confidence levels and timing recommendations.

  • Primary channels ranked by effectiveness
  • Backup channels if first attempts fail
  • Best times to reach out
  • Confidence ratings for each contact

Escalation Ladder

Step-by-step escalation path if initial contact does not resolve your issue. From supervisor to executive teams.

  • Trigger conditions for each step
  • Specific contacts at each level
  • Timeline for escalation
  • Communication channels

Email Templates

Ready-to-use email templates for initial outreach, follow-ups, and escalation. Copy-ready and tailored to your case.

  • Initial contact email
  • Follow-up email template
  • Escalation email template
  • Personalized to your issue

Call Guides

Bullet-point scripts and talking points for phone calls. Know exactly what to ask for and how to frame your request.

  • Key talking points
  • Questions to ask
  • Information to request
  • How to handle objections

Resolution Plan

Step-by-step action plan with follow-up cadence, success criteria, and what to do if your request is denied.

  • Immediate next steps
  • Follow-up schedule
  • Success indicators
  • Plan B if denied

Verification Plan

Prediction of verification likelihood, recommended handoff approach, and a micro-script for when you need to verify.

  • Likelihood of needing verification
  • Best handoff method
  • When to attempt within your windows
  • What to say during verification

See Your AI-Generated Brief

After you submit a case, you'll receive a link to view your personalized resolution brief. See exactly what AI discovered and how we'll handle your case.

Submit Your Case

Why Handled?

Hold time

We sit on hold and navigate phone trees.

Repetition

You explain once. AI documents everything.

Guesswork

AI finds the right contacts and rules upfront.

Escalation

We escalate using informed, prepared arguments.

Uncertainty

You always know what's happening next.

How it works

Submit your issue

Tell us what happened and upload any relevant info. Share reference numbers, deadlines, and your preferred outcome.

AI prepares the case

AI researches the company, finds contacts, surfaces policies, and generates a comprehensive resolution brief with email templates and call guides.

We take ownership

Our team uses the AI brief to contact the company as your authorized representative. Every outreach is informed and strategic.

Brief verification (when required)

If identity verification is legally required, we coordinate a short handoff at your convenience (1–5 minutes).

We drive progress

We follow up, escalate using prepared arguments, and document everything until there's a clear outcome.

AI prepares the path. We own the process. You verify only when required.

Handled outperforms every competitor.

Every time.

HANDLED'S AVERAGE RESOLUTION RATE INCREASES 1% EVERY MONTH

10%20%30%40%50%60%70%80%MAY 2023AUG 2023NOV 2023FEB 2024MAY 2024AUG 2024NOV 2024FEB 2025MAY 2025AUG 2025NOV 2025DEC 2025

How our customers win

People save hours and eliminate stress with Handled

Join thousands of customers who've reclaimed their time and peace of mind

Week 1Week 2Week 3Week 4Week 5Week 6
10,347
Requests Handled
94.7%
Success Rate
23.5hrs
Avg Response Time
$2,583,476.84
Recovered for Customers
$450
Refunded
Airline refund after 3 months

They handled everything while I focused on work. No more hours on hold or dealing with customer service.

SM

Sarah Martinez

Marketing Director

8
Hours Saved
Last month on returns & refunds

Worth every penny. I can focus on what matters instead of fighting with customer service.

JT

James Taylor

Product Manager

100%
Success Rate
Every request resolved

No more stress about customer service. This service is a game-changer for my peace of mind.

ER

Emily Rodriguez

Operations Lead

Zero
Calls Made
I never call customer service

They handle everything and I get my time back. Best investment I've made this year.

AK

Alex Kim

Entrepreneur

$287
Refunded
Amazon return past 30-day window

As a single mom, I don't have time to sit on hold for hours. Handled got my refund when I couldn't even get through to a person.

JC

Jennifer Chen

Mom of 4

15
Minutes
Only time I spent on verification

Between classes and work, customer service calls just weren't possible. Handled sorted out my subscription cancellation in one quick call.

MP

Michael Patel

Graduate Student

What we handle

From returns to disputes, we've got you covered

Returns & Refunds

Get your money back or return items that don't meet your expectations.

Billing Disputes

Challenge incorrect charges, hidden fees, and billing errors through customer service.

Subscription Cancellations

Cancel subscriptions and stop recurring charges hassle-free.

Travel & Airline Issues

Resolve flight cancellations, delays, refunds, and travel disruptions.

Warranty Claims

Get warranty coverage honored and defective products replaced or repaired.

Delivery Problems

Resolve shipping issues, lost packages, and delivery disputes.

Account Management

Help with account-related requests and disputes that don't require sensitive credentials.

Service Complaints

Address poor service quality, unprofessional behavior, and service failures.

What We Handle / What We Don't

We Handle:

  • AI-powered research and preparation
  • Contact discovery (phone, email, escalation)
  • Calls, emails, and chat follow-ups
  • Reference numbers and timelines
  • Escalation to supervisors or executive teams
  • Documentation and persistence

We Don't:

  • Impersonate customers
  • Bypass verification
  • Store sensitive data (SSN, DOB, passwords, OTPs)
  • Guarantee outcomes

Simple pricing

One price, unlimited requests

Monthly Subscription

$25/month

Unlimited requests, fair use policy

  • Unlimited customer service requests
  • Expert handling and escalation
  • Regular progress updates
  • Cancel anytime
Get Started

Frequently Asked Questions

What does the AI actually do?

Do I still need to talk to the company?

Why can't you do verification for me?

Are you impersonating me?

Ready to save time and eliminate stress?

Stop dealing with broken customer service systems. Let us handle it for you.

Submit Your First Request